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Can DoorDash print only the menu items?

Post by pengmike

Aug 08 2025

For restaurant owners and kitchen staff using DoorDash, efficiency is everything—especially when managing a steady stream of online orders. A common question we hear is: “Can DoorDash print only menu items, without extra clutter like customer details or delivery notes?” The short answer is: It depends—not on the printer itself, but on your software settings and integration. Let’s break down why this matters, what factors influence it, and how to achieve cleaner, more efficient order prints.

Why “Dish-Only” Printing Matters for Restaurants

In busy kitchens, every second counts. Cluttered order receipts—filled with redundant information like delivery addresses, customer phone numbers, or platform logos—can slow down prep work. Kitchen staff may waste time scanning through irrelevant details to find critical info: What dishes need to be made? How many? Any special requests?

“Dish-only” printing streamlines this process by focusing solely on menu items, quantities, and essential modifiers (e.g., “no onions” or “extra sauce”). This reduces errors, speeds up order fulfillment, and even saves paper by cutting down on unnecessary text—a win for both efficiency and sustainability.

The Key Factor: Software, Not Just the Printer

While your thermal printer handles the physical output, whether you can print only menu items from DoorDash depends primarily on software configuration, not the printer itself. Here’s why:

1. DoorDash’s Native Printing Settings

DoorDash’s built-in order management tools (like DoorDash Tablet or DoorDash Drive) offer basic printing options, but their default templates often include full order details: customer name, delivery address, payment info, and menu items. Native settings may limit how much you can trim—some users find they can’t hide non-dish details without extra tools.

2. Third-Party POS/Order Management Software

The game-changer is integrating DoorDash with a third-party POS (Point of Sale) or order management system (e.g., Toast, Square, or Revel). These tools often let you customize print templates to exclude non-essential info and focus solely on dishes. For example:

Hide delivery addresses or customer contact details
Remove platform logos or promotional text
Prioritize menu items, quantities, and modifiers

3. Thermal Printer Compatibility

While software leads the way, your thermal printer still plays a role. Ensure your printer is compatible with your POS/software—most modern thermal printers (like our industrial-grade models) support custom templates, but outdated or basic printers may struggle with software-driven adjustments.

How to Print Only Menu Items from DoorDash

If “dish-only” printing is a priority, follow these steps:

Check your software’s template settings: Dive into your POS or order management tool’s print configuration. Look for “custom template” or “order details” options to toggle off non-dish info.
Test with DoorDash integration: Confirm your software syncs correctly with DoorDash—some tools require enabling “order parsing” to filter details.
Verify with your printer: Print a test order to ensure the template renders correctly on your thermal printer (no cut-off text or formatting issues).

When to Seek Expert Help

If you’re struggling to configure settings, remember: software complexity varies. Some platforms offer built-in support, while others may require help from your POS provider or a technical team. As a 10+ year thermal printer manufacturer, we often assist clients in pairing their printers with software that supports custom templates—ensuring seamless, clutter-free printing.

In short, DoorDash can print only menu items, but it’s not automatic. With the right software and a compatible thermal printer, you can streamline your kitchen workflow and focus on what matters most: preparing great food, fast.

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