Does the K38 Thermal Printer Support Label Stickers and Receipts?
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Does the K38 Thermal Printer Support Label Stickers and Receipts?

Post by pengmike
Sep 06 2025
For businesses navigating the choice of thermal printers, clarity on media compatibility is make-or-break—after all, a printer that can’t handle your core needs (whether labels or receipts) creates unnecessary workflow headaches. A top question we get about our K38 thermal printer is: “Does it support both label stickers and receipts?” Today, we’re here to give a straight, actionable answer: The K38 natively supports label stickers, but receipt printing requires customization to match your specific receipt size, format, or workflow. This balance of out-of-the-box label functionality and flexible receipt customization makes the K38 a versatile fit for retailers, warehouses, and small businesses—but let’s break down the details to help you decide if it’s right for your needs.

Part 1: K38 Natively Supports Label Stickers—No Extra Setup Needed

The K38 is engineered to handle label stickers straight out of the box, making it a plug-and-play solution for businesses that prioritize label printing (e.g., product pricing labels, shipping labels, or inventory tags). Here’s why it works seamlessly for labels:

Hardware Calibrated for Label Media

Unlike printers designed only for receipts, the K38’s paper path and print head are optimized for adhesive label stickers. It supports common label sizes—from 20mm to 80mm in width—and works with both roll-fed and die-cut labels (the most popular types for small to medium businesses). The printer’s adjustable paper guides keep labels aligned during printing, preventing jams and ensuring crisp, consistent output—critical for barcodes or small text that needs to be scannable.

Software Compatibility for Label Design

To make label creation easy, the K38 supports industry-standard label design software like NiceLabel, LabelJoy, and Zebra Design Studio, as well as free tools like Inkscape. It also works with universal thermal printing protocols (ZPL and ESC/POS), so you can use the software you already know—no need to learn proprietary tools. Whether you’re printing simple “price tag” labels or complex shipping labels with tracking codes, the K38 processes the design quickly and accurately.

Ideal Label Use Cases for the K38

If your business relies on these label-related tasks, the K38 will fit right in:


  • Retail: Printing product price labels, discount tags, or brand logos for shelves.
  • Warehousing: Generating inventory labels with SKUs or batch numbers for easy tracking.
  • E-commerce: Creating shipping labels with addresses and barcodes for order fulfillment.
  • Food Service: Labeling prepackaged items (e.g., bakery goods, deli meats) with expiration dates.

Part 2: Receipt Printing Requires Customization—Here’s Why (and How It Works)

While the K38 doesn’t support receipt printing “out of the box,” this isn’t a limitation—it’s a choice to keep the printer flexible for diverse receipt needs. Receipts vary widely by business: a café might use 58mm narrow receipts, a retail store 80mm wide ones, and a restaurant might need receipts with custom logos or coupon sections. The K38’s customization ensures it adapts to your receipt requirements, not the other way around.

Why Receipts Need Customization

The key differences between labels and receipts that require tweaks:


  • Media Type: Receipts use thin, non-adhesive thermal paper (vs. thick, sticky label stock). The K38 needs a simple adjustment to its paper tension settings to feed receipt paper smoothly.
  • Print Format: Receipts often include dynamic data (e.g., transaction times, itemized lists, payment methods) that’s formatted differently than labels. Customization ensures the printer aligns this data correctly (e.g., no cut-off text, proper spacing).
  • Cutter Compatibility: If you need cleanly cut receipts (vs. tearing them manually), the K38 can be fitted with an optional auto-cutter during customization—something not needed for label printing.

Our Simple Receipt Customization Process

As a 10+ year thermal printer factory, we’ve streamlined the customization process to be fast and hassle-free—typically taking 3–5 business days. Here’s how it works:


  1. Share Your Needs: Tell us your receipt specs (width: 58mm/80mm, length per receipt, whether you need a cutter) and any formatting requirements (e.g., logo placement, coupon sections).
  2. We Adjust the Printer: Our engineers tweak the K38’s firmware for receipt paper tension, update print settings for your format, and install an auto-cutter if requested.
  3. Test & Deliver: We run test prints with your receipt design to ensure accuracy, then ship the customized K38 with a guide on loading receipt paper.


The best part? Customization doesn’t affect the K38’s label functionality—you’ll still be able to switch between labels and receipts with minimal effort.

Part 3: FAQ About K38’s Label & Receipt Support

To clear up common follow-up questions, here’s a quick breakdown:

Q1: Can the K38 print both labels and receipts after customization?

Yes! Once customized for receipts, the K38 works seamlessly with both media types. You’ll just need to switch the paper roll (label vs. receipt) and adjust a quick setting in your software—no hardware changes required.

Q2: How much does receipt customization cost?

Customization fees are minimal (typically 10–15% of the printer’s base price) and depend on whether you add an auto-cutter. For most businesses, this is far more cost-effective than buying two separate printers (one for labels, one for receipts).

Q3: Is the K38 a good fit if I need both labels and receipts regularly?

Absolutely. It’s designed for businesses that want to consolidate their printing tools—no more cluttering your counter with two printers. The switch between media types takes less than a minute, making it ideal for busy environments.

Why the K38’s Flexibility Matters for Your Business

In a market where one-size-fits-all printers often fall short, the K38’s design solves a common pain point: needing both label and receipt printing without sacrificing quality or simplicity. Its native label support gets you up and running fast, while receipt customization ensures it grows with your needs—whether you’re a boutique adding receipts to your label workflow or a warehouse expanding into direct-to-customer shipping (and needing both shipping labels and packing slips).


Backed by our 10+ years of experience in thermal printing for global clients, the K38 isn’t just a printer—it’s a tailored solution. We understand that businesses don’t fit into rigid boxes, and neither should your equipment.


If you’re ready to streamline your printing with a K38 (or have questions about customizing it for your receipts), our team is here to help. Reach out with your label and receipt needs, and we’ll walk you through the process—from specs to delivery.
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